For companies who love their customers
Lily creates a genuine relationship in every step of your customer’s journey automagically.
Shared email and telephone integration
Share a personal or group mailbox and follow up on email communication as a team. Integrate telephony to automatically log your calls. See the customer communication history when you or someone from your team gets a call.
True insights to work together as a team.
Streamline your flow with deals and cases
Make your own and your team’s workflow simple, by facilitating the natural way people work. Create deals or cases and assign them to individual teammates and work together as a team to help customers.
Create insights and support for your potential, new, and existing customers.
Keep your contacts up to date
Everytime you or your team interacts with a customer, Lily automatically adds the contact and account information to your contact book. Lily also updates the activity stream so everybody in your team can see what has been communicated.
An automatic and up-to-date overview of customer interactions.
Check out all Lily's featuresAll features
Lily has increased our customer happiness and effectiveness, mostly thanks to the communication activity stream.
Jan-Arend Pool - Partner manager at VoIPGRID